our solutions

SMS Services


What are our SMS Services?

At Mtrack Solutions we’re bringing instant communication to our clients’ businesses by helping them easily and effectively send SMS communication to their clients when they need it.

Safaricom subscribers


Safaricom subscribers
System Engineers


System Engineers
SMS open rate


SMS open rate
National reach


National reach
Service desk


Service desk

Our Bulk SMS offering will help you succeed. Let’s get started


Comprehensive SMS services include

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    Cloud services are network dependent, which is why NanoSoft network management and monitoring services have become critical to IT.

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    Service desk

    NanoSoft 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

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    NanoSoft ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    NanoSoft supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    NanoSoft provides advanced management tools to clients who want to take their IT Service Management to a higher level.


Our platform provides a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on old SMS technology. Let’s get started

We have enjoyed working with Mtrack Solutions Ltd simply because they are well organised, they offer us a great service and experience. They have enabled us to reach our students affordable and across the country.
Wilson Mbugua. Admin, Mount Kenya University
Pricing and Plan

1 flat fee for all our services. No hidden surprises!

Sender ID

Let your customers know you who is sending them the SMS.
Starting at KES 8,000 /month
Price package will depend on
  • Price per Sender ID per MNO
  • Sender IDs are bought for MNOs as needed
  • MNOs include Safaricom, Airtel, Telkom and Equitel

SMS Credits

SMS Credits translate to one SMS per credit.
KES 0.8 /month
per SMS Credit
  • Volume Based Pricing
  • Bulk SMS are priced per volumes and monthly commitments
  • Bulk SMS credits are bought for all MNOs


Let your customer interact with you via SMS.
KES 15,000 /month
per shortcode per MNO.
  • Price vary per MNO
  • Shortcodes are bought for MNOs as needed
  • MNOs include Safaricom, Airtel, Telkom and Equitel.